Clinics Loyalty Software
Loyalty Software for Clinics
Managing customer loyalty and converting a satisfied customer into an ambassador for a clinic is instrumental to its growth. Clinics often face a
How Can a Clinic Keep its Customers Engaged?
To create a base of loyal customers and advocates, besides delivering satisfactory treatments, a clinic must deliver value in terms of good pre and post-sale services, appreciation for patrons, discounts
- Offer rewards to patients for every appointment
- Allow redemption of reward points for a free appointment
- Give a goal to your customers to strive towards, e.g. give one appointment free after every five appointments
- Offer substantial value to customers who are loyal, e.g. 10 percent discount on all services to patients who have taken ten or more appointments
- Identify customers who are satisfied with the service at your clinic
- Show appreciation to loyal and satisfied customers and encourage them to be your brand ambassador.
- Reward loyal customers for referrals
- Inform patients about how your clinic loyalty program functions and how they can best benefit from it
Once the patrons feel that they have something to accomplish and that they are already on the path to achieve it soon, they may put extra effort to achieve the goal, and in the process, bring you more business.
- Instant addition of patients of to clinic loyalty network
- Easy to set up and hardware-independent loyalty app for clinics
- Creating and pushing offers and promotions to
- Easy rewards and redemption for patients
- Analysis of sales and loyalty data to identify satisfied customers who can be approached for advocacy and reputation management of the clinic
- Analysis of data to identify popular services
- Marketing new and old clinic services to local customers