Pet Store Loyalty Software

The pet care industry is driven by two values: trust and reputation. The importance of retaining customers is paramount as loyal customers will help drive up sales and lead to a sustainable business growth. A loyalty program for pet stores is a great way to engage new and recurring customers and cultivate loyalty. Offering discounts, rewards, and free products will make your customers feel valued and keep them coming back for more. At their very core, customer reward programs for pet stores will help pet store owners understand their customers much better, and thereby, make way for better services and customer experience. Pet store loyalty programs will help you create and maintain healthy customer relationships, and thereby increase your brand value and retention as well.

Using a loyalty software solution for pet stores, like Loyera, can help you seamlessly retain existing customers and attract new ones. While there are several ways to run your customer reward programs, here are a few ideas to help you get started:

1. Offer your customers a free pet product or accessory on every nth visit. To make the offer more rewarding, offer an item the customer usually go for and make them feel valued.
2. As mentioned before, trust and reputation are two major virtues in the industry. Thus, make sure your customers tell everyone in their social circle about your business values by running a referral program that rewards customers when they get their friends to sign up for the program.
3. Send them special offers on their pets’ birthdays, on pet related festivals, and during the holidays. A free product, service, or reward them double the reward points for their purchase on the day!
4. If a customer hasn’t visited you store in awhile, send them an offer they can’t resist. A flat X% off on their preferred product, tickets to a special event for pets, or a free complimentary service. If you are able to successfully able to re-engage them, make sure you offer them excellent services to gain their trust again.

Loyera is a cloud-based loyalty software that helps pet stores run loyalty programs and ensures that their customers maximize their savings. Loyera has been designed to assist businesses in building customer relationships and elevate customer experience. Not only will pet store owners be able to retain customers effectively, but also attract new customers effortlessly. Intelligent tracking and analytical tools will help store owners personalize offers and deals for their customers, thus making them feel valued and strengthening trust and loyalty further.

Your customers, as members of your loyalty program, will enjoy a host of advantages that include special benefits and exclusive discounts. Every time they visit your store, they will earn points which can be redeemed for offers and deals later. Pet stores will also be able to communicate new offers and discounts to all their member customers instantly using push notifications in the Loyera app.

Signing up with Loyera is one of the simplest things ever! You simply need to download the Merchant app, register yourself and that’s pretty much it! You can now start inviting your customers to be a part of your loyalty program by asking them to get the Loyera Member app. Simply put, Loyera, an easy-to-use loyalty software for pet stores, will help you maintain a loyal relationship with your favourite pet owners and help you grow your business.